Privacy Policy

Contact Information: Your name, email address, phone number, and other contact details you provide when you contact us, apply, register, or complete forms.

Account Information: If you create an account, we may collect details such as your name, role, login identifiers, and security-related information.

Service and Learning Information: Information required to provide tutoring and educational support services (grade, subjects, curriculum, availability, session requests).

Payment Information: Transaction-related information. We do not store payment card details; payments are processed by secure third-party payment providers.

Device Information: IP address, browser type, device type, operating system, language preferences, and diagnostic data.

To Provide and Improve Services: To respond to inquiries, create and manage accounts, match learners to tutors, and deliver sessions.

To Communicate with You: To send important service messages, confirmations, updates, reminders, and support responses.

To Maintain Safety and Security: To protect our users, prevent fraud, and maintain the integrity of our systems.

To Comply with Legal Obligations: To comply with applicable laws, regulations, and lawful requests from authorities.

Service Providers: Third-party service providers who help us operate the Website or Platform (hosting, analytics, messaging, payment processing). These providers are required to safeguard information.

Tutors and Service Participants: Where necessary to deliver services, we may share relevant information with tutors involved in a learner's tutoring journey.

Legal Authorities: If required by law or to protect our rights, users, property, or safety, we may disclose information to regulators, courts, or law enforcement.

Access and Correction: You may request access to, or correction of, the personal information we hold about you.

Deletion or Restriction: You may request deletion or restriction of processing in certain circumstances, subject to legal and operational requirements.